Why You Cannot Solely Rely on GPT-4 for Production-ready Chatbots?

Apr 02, 2024

I won't lie, building chatbots is hard!

When I first embarked on this journey, I naively believed that simply calling the GPT-4 API and stringing prompts together would suffice for managing customer interactions.

What a reality check that was...haha🤣!

Through my experimentation, I've pushed the boundaries of GPT-4's capabilities while learning some tough lessons along the way.

Curious about these boundaries?

The first thing to grasp is that no matter how cleverly you concatenate prompts, a Large Language Model (LLM) like GPT-4, Gemini, or LLaMA 2, it just won't cut it.

These models lack the nuanced understanding of your unique business landscape, your product intricacies, and the essence of your company culture.

Even if you attempt to spoon-feed all the necessary data through prompts, the AI often becomes muddled and spits out irrelevant or hallucinated responses.

Why is that?

The inherent flaw in LLMs is that the longer your prompt, the more it struggles to maintain coherence with your instructions.

So, what's our strategy to navigate these limitations?

We could fine-tune our model, though it's not without its hurdles.

Hurdles such as structuring your data correctly, and fine-tuning parameters. I won't lie, it's a lot of work!

Alternatively, you could turn to LangChain...

LangChain, you wonder? What on earth is that?

LangChain, my friend, is a framework designed for Retrieval Augmented Generation. You've probably seen the acronym RAG tossed around online.

And RAG, in simple terms, is like a bridge that connects your Data, Documents, and Web search results with your LLMs, whether you opt for GPT-4 Turbo, Gemini, Mistral, and so on.

Learn more about LangChain here

Now, how do we harness LangChain (LLMs with RAG) for our chatbots?

By leveraging the LangChain framework, we've been able to integrate:

  • Our website content, so the AI gets a crash course on our Augmented AI brand and the courses we offer.
  • A PDF detailing all our AI courses.
  • A PDF that embodies our brand culture along with our vision and mission statements.
  • A CSV outlining our pricing for each product and course.
  • A TXT file mapping out the customer journey, guiding them to the course that best addresses their needs.

These resources were instrumental in refining our chatbot, ensuring a seamless experience for prospective clients, culminating in a whopping 82% user satisfaction rate!

These are just some of the documents that we used for tweaking our chatbot to ensure the most optimal journey for our potential client.

Together with our special system prompts, we managed to get to about 82% user satisfaction rating for people interested in our products!

This led to an overall 40% increase in our course sales!

Amazing right!?

I'm intrigued! What are these special prompts and how can I start using LangChain?

I'm thrilled you're on board ;). We're bringing back our LangChain Chatbots Pro course by popular demand.

You'll be building over 15 LangChain Apps with Streamlit for various industrial sectors.

But here is the best part!

We are including the LangChain Chatbots Pro Course in Augmented AI University Membership.

Learn More Here

What is Augmented AI University?

For a price less than a Netflix subscription of $13 per month (only if you order today), you can get this course along with our other cutting-edge AI courses and every new course that we develop thereafter.

Check out the line-up of AI Courses:

  • AI in Agriculture Course 2024 - Unlocking the Future of Farming: AI in Agriculture
  • LangChain Chatbots Course - Revolutionize Your Conversations with LangChain Chatbots
  • AI in Trading Course 2024 - Master the Market: AI in Trading
  • YOLO-NAS & v8 Object Detection Course - Discover the Power of YOLOv8 (YOLOv9 Coming Soon)
  • Self-Driving Car Course - Take the Wheel: Innovations in Self-Driving Car Technology
  • AI on the Edge with Jetson Course - Harnessing AI on the Edge with Jetson
  • AI Influencer Course 2024 - Creating Digital Personalities: The Rise of AI Influencers
  • OpenAI CV Kit Course - Exploring Visionary AI with OAK: OpenAI CV Kit
  • AI-Driven Traffic Dashboard Course - Navigating the Flow: AI-Driven Traffic Dashboard
  • Generative Adversarial Networks (GANs) Course - Imagining New Realities with GANs: Generative Adversarial Networks
  • AI Drone Course 2024 - Elevating Perspectives: The AIDrone Revolution (Coming Soon)
  • Ironman ChatGPT JARVIS 2024 - Personal Assistant on Raspberry Pi (Coming Soon)
  • AI in Medical & Healthcare 2024 - Computer Vision + Big Data + LLMs for Diagnosis & Prognosis (Coming Soon)
  • All Future Augmented AI Courses - As long as you are a member

These courses are designed to provide a deep dive into the respective areas, equipping you with the knowledge and skills to leverage AI in these cutting-edge fields.

Don't miss out on this opportunity to stay ahead of the curve and become a master of AI development.

Discover a world of possibilities with LangChain with other cutting-edge courses at Augmented AI University – all for just $13 per month, billed annually.

AI in Trading Course

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